OptyxAI

Legal

Privacy Policy

Effective Date: March 2026

At OptyxAI, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly when you fill out forms on our website, including your name, email address, phone number, business name, and any messages you send us.

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

If you become a client, we collect additional information necessary to provide our services, such as your business details, scheduling platform credentials, and customer communication preferences.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver and improve our automation services
  • Send you service-related communications
  • Analyze website usage to improve our user experience
  • Comply with legal obligations and protect our rights
  • Send marketing communications (only with your explicit consent)

We do not sell your personal information to third parties. We never have, and we never will.

3. Third-Party Services

We use trusted third-party services to operate our business and deliver our services. These may include:

  • Cloud hosting and infrastructure providers
  • Analytics tools (to understand how our website is used)
  • Communication platforms (for SMS, email, and voice services)
  • Payment processing services
  • Customer relationship management (CRM) systems

These providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings.

We may use analytics services such as Google Analytics, which collect anonymized data about website usage patterns.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you are a client, we retain your service-related data for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes.

You may request deletion of your personal data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

OptyxAI

Email: privacy@optyxai.com

Website: optyxai.com/contact

Privacy Policy | OptyxAI