Case Studies
AI vs Human Receptionists: A Cost Comparison
February 12, 2024•6 min read•By Sarah Johnson
Cost per answered call AI scales at a fraction of the cost of staffing multiple shifts.
Speed and consistency AI answers immediately, follows scripts perfectly, and never forgets a detail.
When humans still win Escalate high-emotion or complex scenarios to humans with full caller context.
About the author
Sarah Johnson
Product marketer specializing in conversational AI.
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